We Don't Just Talk About Client Satisfaction...We Guarantee It.
Our Client Satisfaction Guarantee sets a new industry standard for its comprehensive protection. We guarantee that every aspect of your Onestop experience will meet or exceed your expectations.
Price: We'll beat any competitor's regular retail or advertised price for the identical item sold by Onestop.
Fulfillment: You'll get what you expect when you expect it. Your order will arrive as scheduled with no surprise back orders or substitutions, wrong products or quantities. If there's a problem, we'll correct it within 24 hours of being notified or we'll give you 10% off that order.
Performance: With our 'Right Product for the Job" Guarantee, any product purchased that doesn't perform properly or isn't right for the job can be exchanged or returned for a credit. Plus, any unopened office product may be returned for any reason up to 12 months after purchase for an exchange or credit. Also ask about our other guarantees that come standard, including: Lifetime Guarantee On Compatible Ink & Toner Products and Printer Protection.*
*Certain restrictions apply. Ask a Onestop representative for details.