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Juliet Apicella
Consultant Extraordinaire
 I
love One Stop! I’ve been in the computer industry
for over 15 years & have never been more excited about
going to work each & every day. I have a full life
with many friends. In my free time I volunteer in a self
help program for women. It’s been a passion of mine
for years & is extremely rewarding. The most important
person in my life is my Dad. He raised me alone while
struggling with his acting career. Acting is truly his
passion! Today he is a well known full time Theater &
Film actor and, runs “The Antaeus Company”
a well known theater company in North Hollywood, CA. So,
if you know any “Big Wigs” in the “Movie
Industry” can you hook my dad up with the leading
roll in the hottest new film? LOL!! Hey, what can I say?
He’s my Dad!
 One
Stop is exciting, challenging, motivating, and inspiring!
I have to tell you the best business decision I have ever
made in my entire life, was coming to work with this remarkable
team of people in the One Stop family! And the most enjoyable
part of my job is the wonderful relationships I have with
my clients. So Thank you for believing in me & making
this the best job ever!
 
I wanted to take a minute to give you some
feedback on our experience with Onestop and your customer
service representative Juliet Apicella. First,
I wanted to give you some impression of our company
and our challenges, which might make you appreciate
my comments better. We are
a daily newspaper with a 24/7 operation. We run around
the clock and print a newspaper 365 days a year. While
you are opening your Christmas presents our employees
are running our presses and getting your newspaper to
your doorstep. Our computers and printers are running
continuously and downtime is not an option and maintenance
windows are few and far between.
I don't like problems and have little tolerance for
things that cause them. My job can be a difficult one
and I look for everything and anything that can make
it easier. I'm a seasoned
IT director being in the technology field for 34 years.
I have had dealing with every kind of supplier imaginable,
from computers to long distance carriers. We buy every
consumable imaginable. I can tell you from experience
that your company and your representative are stand
outs in the industry. I need you to know that I don't
say this lightly. You have
excellent competitive pricing, with solid products and
what looks like a good business model, but your real
difference is Juliet Apicella. We have several buyers
here at the Herald. She knows them all by name. And
if I mention Onestop and Juliet they instantly beam
and start to tell me how awesome she is. Just
today, one of our buyers was having extreme difficulty
with a supplier and we had to terminate our relationship
with them. We had received several defective items that
we were having difficulty resolving. The buyer said,
"I then called Juliet and she had the stuff here
right away and it was a better price. She's awesome
and even sent me M&Ms!". This is a direct quote.
Marx and Cynthia, I rarely
take the time to write to companies about when they
do well, but you and your team deserve the highest praise.
You make my life easier by minimizing my problems and
quickly taking care of them when they do arise. I appreciate
your business attitude and know that you have a very
loyal customer up here in Washington State. Special
thanks to Juliet for her exceptional customer service
skills and the way she takes care of my buyers. I
wish you both the greatest success and I am glad I can
contribute in a small way by being one of your customers.
— Clay, Information
Technology Director
“Today I had the privilege of talking
to Juliet at One Stop. First time for our department
to order supplies and it wont be the last time. Two
other departments started using your company first and
turned them on to me. The prices are competitive but
most of all it was a great pleasure to deal with Juliet,
who is such a positive upbeat person. You can tell she
truly cares about people and treating them well. She
put a big smile on my face and she is the type of person
I will want to deal with in the future. Thank you Juliet
for your time.”
— Carole, A/P Clerk
“Juliet is so easy to work with!
For me Customer Service is a priority not price, even
though One Stop pricing is extremely competitive. I'm
not interested in running around town for the best pricing,
I just want business to be taken care of, and Juliet
simply takes care of business! You’re the best
Juliet!”
— Scott,
Owner
“I handle the purchasing for my Home
Office and approve all orders for all of our other offices.
I receive calls from a variety of vendors, for supplies
and toner, almost on a daily basis. Unfortunately, they're
aggressive sellers and I usually have to hang up on
them because they won't listen to my reasons for not
changing. Not true with Juliet with OneStopShop. She
was cordial, attentive to my reasons, and patient, until
I decided to give her some business. Orders are on time,
quality is great, and the price is right. I recommend
One Stop for all your toner needs. I only wish they
had chocolate Rice Krispie Treats.”
— Dan, IT
Dir.
“Thank you for all your help. OneStopShop
is a great company to depend on when you are in a rush
for office supplies. Juliet is very friendly and always
responds to my calls right away. Thanks again for your
great service.”
— Jaime, Administrative
Assistant
“I have had the pleasure for the
past year of working with Juliet. The customer service,
professionalism and attention she has given our company
is outstanding. As the Account Clerk for our State Office,
I recommend Juliet and One Stop to anyone who is looking
for a company and salesperson who are honest and will
put your needs first. They always have what I need,
and Juliet goes out of her way to remember to call me
when she knows I am due to reorder. I have used several
Office Product Suppliers in the past, none of them have
compared to One Stop. Thank You!”
— Carrie, Acct Clerk
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